Day in the life of a concierge/errand service…….
Ever wonder what a concierge does when they are not planning those huge glamorous parties or booking vacations to exotic locations. Well I have an errand service and will let you in on my typical day if you promise not to keep it a secret. Every day is different, but also challenging and fulfilling.
5:00 am Check and respond to emails from the night before.
6:30 am Good start – no fires to put out, get dress, grab coffee, keys, and coat to head to clients home six-mile north to walk waiting dog because client is on vacation and didn’t want to board.
7:00 am Run, walk dog 2 miles, feed the dog, play with the dog, out the door to next appointment
8:30 am Take a call from the car inquiring new business startup in New York…want to start a service in the Hampton’s. Hmmm….sounds promising.
9:45 am Phew, made it to the next client downtown…
9:50 am On the list for to today – list on kitchen table
10:00 am Drop off and pick up dry cleaning
10:20 am Specialty coffee pick up at store down at Little Five points
10:45 am Pick up repaired laptop bag at the shoe repair
11:00 am oops – stop at pharmacy on the list. (Everyone is in such a good mood today)
11:15 am To the supermarket – short list today
11:45 am Back at the house, the dry cleaning is the closet, all refrigerated items put away, copy of receipts made and a message sent to owner that all task are complete.
12:10 pm Grab a smoothie for lunch and onward to next client
12:45 pm Meet the cleaning service in for home in Buckhead
1:10 pm Take care for emission test client’s car – go to motor vehicles for update tag. Tag will be mailed to owner so that everything is current when they return.
2:30 pm Cleaning service half way done
3:00 pm Call in the car with web service – they want to feature us on their site for the month. Hmmmmm…need to know a little more about them…..will check them out when I get back to the office.
3:30 pm Check emails and phone messages
4:30 pm Cleaning crew is finally done. Race back over to the north side of town to let the dog out
5:21 pm – All day alone…”Help me Gwen….I have to go to the bathroom.” Run, walk dog for 2 miles. Play tug of war with bathrobe sash; feed the dog, last walk of the night 7:45 pm.
7:50 pm Head home, dinner and invoicing left to do…
8:30 pm Review set up schedule for next day. Fill in any holes.
Yes, all of this is accomplished in one day with careful planning and a daily exercise in time management.